電信頻斷訊 立委促下修賠償門檻 – 中時電子報
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電信頻斷訊 立委促下修賠償門檻
2015年07月03日 04:10
中國時報 管婺媛/台北報導
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台灣大哥大近3個月來發生3次大規模斷訊,連帶影響共用台哥大4G網路的亞太電信用戶,引發民怨,立委也關切此事,質疑身為亞太第二大股東的台鐵,放任亞太「擺爛」,並要求NCC應用行政裁量權,將斷訊賠償從現行2小時下修到30分鐘。對此,NCC平台事業管理處副處長梁溫馨表示,斷訊補償時間已經從過去的12小時慢慢縮短變成2小時,已有進步,並強調「人會生病,機器也會生病」,下次修法會考慮累犯與斷訊2個小時賠償等議題。
電信頻斷訊 立委促下修賠償門檻 - 中時電子報
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電信頻斷訊 立委促下修賠償門檻
2015年07月03日 04:10
中國時報 管婺媛/台北報導
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台灣大哥大近3個月來發生3次大規模斷訊,連帶影響共用台哥大4G網路的亞太電信用戶,引發民怨,立委也關切此事,質疑身為亞太第二大股東的台鐵,放任亞太「擺爛」,並要求NCC應用行政裁量權,將斷訊賠償從現行2小時下修到30分鐘。對此,NCC平台事業管理處副處長梁溫馨表示,斷訊補償時間已經從過去的12小時慢慢縮短變成2小時,已有進步,並強調「人會生病,機器也會生病」,下次修法會考慮累犯與斷訊2個小時賠償等議題。
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電信業者台哥大近3個月來發生3次大規模斷訊,上個月28日斷訊長達95分鐘,消費者抗議後,最後宣布理賠1次,共用網路的亞太電信也比照辦理。立委劉建國質疑,NCC規範電信業者斷訊2小時以上才賠償,斷訊2小時以內由業者自行決定,但台哥大上半年已有3次斷訊紀錄,卻僅提出一次賠償方案,太不合理。被疑放任亞太擺爛,台鐵副總工程司高明鋆表示,基地台已正在建置中,為服務客戶,才會跟台哥大短期合作;而截至目前為止基地台已有600座左右,按照他們遞交給NCC的計畫書,9月底最少會有1800座,年底預計到達2500座、人口涵蓋率95%。(中國時報),